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Saturday, June 28, 2008 | Reason : In the News | print version Print | Comments

Document The $10,000-a-Month Psychic

by Newsweek

Thanks to Mick Pepler for the link.

http://www.newsweek.com/id/142632

The $10,000-a-Month Psychic
When business people need a crystal ball, they turn to consultant Laura Day, the 'intuitionist.

When Seagate Technology, the $11 billion-a-year maker of hard drives for the Playstation 3 and Microsoft Xbox, went searching for a consultant to run one of its management workshops in the fall of 2006, it bypassed the usual list of Silicon Valley gurus. Instead, Seagate's executive director of software engineering, Gabriel Lawson, invited Laura Day—a stylish New Yorker with no tech experience—to train his Colorado-based team. "She was amazing," Lawson tells NEWSWEEK, recalling Day's quick insights into the poor coordination between the company's research and marketing teams. "Anybody who can afford her will get 100 times their money's worth." What exactly is Day's expertise? While she likes to downplay it as mere "intuition," her clients prefer another explanation: she's a psychic.

Day's feel for the unknown has become a hot commodity among certain high-profile business people, bringing in hundreds of thousands of dollars a year for the 49-year-old mother in the process. The William Morris talent agency has used Day to help it decide whom to represent and how to help the company grow. "It's like looking over at your opponent's cards in a poker game," says Jennifer Walsh, executive vice president of William Morris's literary department, which reps Day. A big Hollywood producer says Day advised him in 2006 to pass on a can't-miss animated film, predicting it would bomb at the box office. It did. (The producer didn't want to be named for fear of public ridicule.)

A Manhattan attorney who serves as special counsel to several white-shoe law firms has used Day's insights to help her select juries and anticipate the opposing team's arguments. "Day saves me thousands of minutes on my cell phone" working a case, says the attorney, who also didn't want to be publicly identified.

It's impossible to objectively judge psychic powers. Are psychics just good listeners who pick up enough clues from their clients to provide seemingly insightful answers? Are they making lucky guesses? "It's kind of a dirty secret," Day says of business people who use psychics like herself. She declines to identify most of her clients, and almost all who spoke to NEWSWEEK also requested anonymity out of concern for their reputations.

Day is one of a small but expanding cadre of corporate psychic consultants—the professionalized face of an occupation better known for hokey headscarves and crystal balls. Rebranded as "intuitionists" or "mentalists"—terms more palatable to mainstream America—psychic advisers in recent years have been crossing over into the world of legitimate business, where they are used by decision makers in law, finance and entertainment looking for an edge in a down economy. "I specialize in nonbelievers," says Day, referring to her roster of "red-meat-eating, Barneys-shopping, Type A personalities."

For a flat rate of $10,000 a month, Day's insight is available for rent. She has about five monthly clients at a time, offering them unlimited 24-hour access. She works from her airy Tribeca apartment, fielding calls while juggling domestic life as the mother of a 16-year-old boy, whose friends are often over in packs. The commotion is helpful, she says, allowing her to keep her "rational mind busy" while she picks up on things from "left field." (Though she admits her teenager can be psychically distracting as well: "I don't want to see what he did with that girl until 2 a.m.," she says. "But I can.") In a typical call early last year, a prominent Wall Street money manager asked whether he should pull out of a risky, multimillion-dollar energy deal or let his money ride. "My gut," Day recalls saying, "is that you're not going to get your return." The money manager listened and yanked his investment, she says, just before the deal nose-dived.

Day's career as a professional psychic began in the early 1990s. Her marriage had ended, leaving her strapped for cash until she asked a hedge-fund friend if he'd mind paying her for the stock tips she occasionally gave him. He was happy to. Later she spun her abilities into a book, "Practical Intuition," which became a New York Times best seller and formed the basis of Day's thriving seminar business. Today she trains members of the Harvard Business School Network of Women Alumnae to use their sixth sense. In one of the Harvard group's monthly sessions, recalls participant Karen Page, the women were asked to intuit the mystery item in a brown paper bag. Without touching or sniffing it, they came up with "yellow," "sour" and "fruit" for what turned out to be a lemon. She's also advised celebrities such as Jennifer Aniston and Demi Moore. Working entirely by referral, Day says she has earned more than $10 million in the past 15 years (a figure impossible to verify—our psychic powers aren't that great).

The scale of Day's success would have been hard to imagine in the 1990s, when the Psychic Friends Network and a campy Jamaican psychic called Miss Cleo clotted the airwaves with low-rent infomercials, giving the P word a bad public image. Some stigma still remains. "The hedge funds would freak out" if they knew he consulted a psychic, says the Hollywood executive.

But just as there are no atheists in foxholes, a bleak business climate can make believers out of anyone. Carla Baron, the psychic star of Court TV's "Haunting Evidence"—a documentary about her work helping police investigators crack cold cases—says that roughly half the 20 to 30 readings she gives each week are now business-related. Mentalist Jon Stetson says that after years of performing on cruise ships and in the "saddest" comedy clubs, he now has a Rolodex of businesses, including Fortune 500 companies, that call him for Intuition Workshops—which differ only in name, he says, from psychic workshops. "There's a ton of interest," says the Boston-based 48-year-old. "It's a new frontier."

The relationship between psychics and the powerful has always been close. In the Bible, Joseph found favor with Pharaoh by uncannily interpreting the Egyptian leader's dreams. Centuries later, the supposed forecasting abilities of Nostradamus and the "mad monk" Rasputin endeared both men to the upper classes. In America, according to Catherine Albanese, a historian at the University of California, Santa Barbara, belief in metaphysical powers dates back to the country's founding and shows "every sign of flourishing into any future that can be foreseen." That's especially true during times of great change or distress—war and recession—when people are looking to make sense of the uncertainty, Albanese says. Surveys show that two out of three Americans believe in the value of psychic insight, according to Michael Shermer, author of "Why People Believe Weird Things."

Helping to create a favorable climate for intuitionists are the number of politicians and corporate titans who talk openly these days about "gut feeling," intuition's more masculine-sounding counterpart. President George W. Bush has told The Washington Post that he's a "gut player," while Homeland Security chief Michael Chertoff last summer warned of an increased risk of a terrorist strike—insight he attributed to a "gut feeling." Like Bush and Chertoff, Day doesn't always make accurate predictions, though she admits as much. "If I were God," she says, "I'd be charging more."

© 2008

Comments 1 - 36 of 36 |

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1. Comment #200723 by SomeDanGuy on June 28, 2008 at 7:05 am

"But just as there are no atheists in foxholes, a bleak business climate can make believers out of anyone. "
Ugh, repeating that lie enough as a given premise won't make it true.

Obviously, hiring a psychic to read opponents' minds is silly, but I think bringing them in to help with how your employees work together is not unreasonable. They have a remarkable skill set when it comes reading body language and discerning subtle queues of what people are actually thinking. Of course, if they go with the usual tactic of telling you what you want to hear, that won't help much.

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2. Comment #200725 by Lightnin on June 28, 2008 at 7:06 am

When Seagate Technology, the $11 billion-a-year maker of hard drives for the Playstation 3 and Microsoft Xbox


Oh for Jebus sake, and the maker of hard drives for computers you dolt! In fact you could have just said, maker of hard drives full stop! I think my old desktop has a 200 gig seagate in it.
I hate the way popular media frames stories.

Oh and...psychic bad...cold reading...observer bias...etc. etc.

Other Comments by Lightnin

3. Comment #200747 by PaulJ on June 28, 2008 at 7:33 am

 avatarPhil Plait has covered this at Bad Astronomy:
But it forgets to mention one thing. A small thing, a minor detail, really: psychic powers don't exist.


Other Comments by PaulJ

4. Comment #200749 by bladesman on June 28, 2008 at 7:40 am

 avatarMentalist. Haha, yeah, that's a name I'd use for them too.

Other Comments by bladesman

5. Comment #200751 by Diocletian on June 28, 2008 at 7:43 am

I wish I had a list of all the corporations hiring psychics, so I could be certain to not include them in my portfolio. Geeze.

Other Comments by Diocletian

6. Comment #200756 by Clan/Rewired on June 28, 2008 at 7:58 am

 avatar"It's impossible to objectively judge psychic powers."
Ugh... crap, you may want to take that statement up with James Randi.
What an awful and incredibly biased article, I don't really know Newsweek, is it really such a rag?

Other Comments by Clan/Rewired

7. Comment #200763 by bluebird on June 28, 2008 at 8:04 am

 avatarHadn't heard of Laura Day...

http://www.practicalintuition.com/CDpage.html

Other Comments by bluebird

8. Comment #200766 by moderndaythomas on June 28, 2008 at 8:07 am

 avatar
A big Hollywood producer says Day advised him in 2006 to pass on a can't-miss animated film, predicting it would bomb at the box office.


I make these predictions all of the time! I gotta get my name out there.
Does any one have a "plumb bob" that I can borrow?

Other Comments by moderndaythomas

9. Comment #200767 by mordacious1 on June 28, 2008 at 8:13 am

She was strapped for cash after her marriage ended. How come she married a guy that she should have known was going to divorce her. If I knew, because I'm psychic, that my marriage was going to end, I would have put away a few bucks.

Other Comments by mordacious1

10. Comment #200768 by kraut on June 28, 2008 at 8:13 am

What a fawning, spitlicking, arse crawling uncritical und superfluous article. Another paper down the drain.
Religion and any and all unsubstantiated beliefs have twisted the mind of the majority of americans into accepting any foolishnes - a tendency, which this article proofs (and that is his only redeeming value), that includes even those one expects more critical thinking of.

Other Comments by kraut

11. Comment #200771 by Radesq on June 28, 2008 at 8:15 am

 avatarClan/Rewired: Look up Newsweek editor John Meacham in Wikipedia...I think you will understand the tenor of the article more clearly.

Other Comments by Radesq

12. Comment #200772 by TeraBrat on June 28, 2008 at 8:18 am

Psychics are not necessarily religious.

She isn't psychic but she IS smart. Look at how she is hoodwinking these "businessmen".

Other Comments by TeraBrat

13. Comment #200781 by stevecaldwell on June 28, 2008 at 8:27 am

 avatarIn the past, non-rational explanations were used by people to help us deal with the powerlessness of things we don't understand and cannot control.

In the past, this has included religious explanations for natural disaster, disease, famine, etc.

The economy is something that people often don't understand and certainly cannot control. For example, when one compares the performance of "managed" mutual funds vs. index funds that mimic the overall market, one finds that managed funds underperform the market average:

http://en.wikipedia.org/wiki/Mutual_fund#Index_funds_versus_active_management

If most trained and presumably rational fund managers cannot understand the economy enough to outperform the market average as one example of the complexity in economic decisions, is there any surprise that business folks are turning to psychics for advice.

The tools for rational decision-making don't exist for them yet -- they're pretty much like folks trying to understand disease prior to Koch and Pasteur. And perhaps they're too scared to say "I don't know."

Other Comments by stevecaldwell

14. Comment #200797 by geru on June 28, 2008 at 8:49 am

Argh.

Just imagine if you happened to work at one of these firms, and had to sit through one of Day's sessions as 'training'.

Or maybe a full seminar.. That would sure be fun, wouldn't it? :)

Other Comments by geru

15. Comment #200830 by Double Bass Atheist on June 28, 2008 at 9:44 am

 avatarI just can't understand how anyone, in 2008, can still think these charlatans are real... especially major corporations!

Apparently religious gullibility extends beyond religion itself.

Other Comments by Double Bass Atheist

16. Comment #200846 by CrimsonRick on June 28, 2008 at 10:19 am

Along with "intuitive" or "mentalist", how about the other terms in mainstream America like "scam artist" and "swindler."

"Though she admits her teenager can be psychically distracting as well: "I don't want to see what he did with that girl until 2 a.m.," she says. "But I can.""

So can anyone looking at the protein residue in his shorts dummy.

Other Comments by CrimsonRick

17. Comment #200879 by Don_Quix on June 28, 2008 at 11:32 am

 avatarIf you've ever read Newsweek in the past, this sort of poor journalism will come as no surprise to you. Newsweek is a notch above The National Enquirer, peddling itself as a "serious" news magazine.

Other Comments by Don_Quix

18. Comment #200888 by Border Collie on June 28, 2008 at 11:58 am

The only explanation I have for this is that apparently she's dealing with a basically detached from reality clientele anyway ... even though it seems idiotic, maybe she just closely observes them and offers a little reality advice which they think is miraculous because they're so wacked out. Or, maybe I'm just dreaming.

Other Comments by Border Collie

19. Comment #200909 by Ailes du Serpent on June 28, 2008 at 12:54 pm

 avatarWell, things like that always make me tune into the old Randi refrain, if there's something to it, why not test it (and why did all tests so far disprove psychic ability beyond statistical chances?).

For instance I'd like to see the complete score of predictions this woman (and every other psychic) has made, as it's usually a "count the hits, ignore the misses". The article brought up a nice scenery of 10 or so companies who talked about their use of psychics, but many requesting anonymity (out of embarassment, maybe?). Imagine then how much more embarassing it must be for the HUNDREDS of companies that depended on psychics and failed! They won't talk, and so we only hear the nice stories.

And it always reminds me that successfull people aren't necessarily always wellrounded "smart" people at the same time. Most often they 'just' have, like everybody else, particular skill in their special fields, or enough determination to make it. I always wondered why for example movie stars often fell for religious cults and sects, then it dawned to me that I overestimated them as persons based on the fact that I liked their movies and media portrayal, while in reality they may not be as smart as the people they played (and the fact that the shallowness of showbusiness makes the actors especially vulnerable to the 'confirmation' and 'meaning' these cults provide).
Back on topic..

Though from what I get from the article so far, I can't summon up much disdain for this woman. Of course she sustains the allencompassing culture of irrationality further, on the other hand, you know what they'll say about the fool and his parting money. If they want to pay high bucks to listen to the business opinions of what seems to be essentially a housewife without expertise, let them burn their cash. And who knows, maybe this woman has something worthwile to say. Not, mind you, because she has any supernatural powers, but because in business it's sometimes good to take in an outsider opinion (because you yourself are so entrenched that you'll lose sight of the big picture, you know, the tree-in-the-forest deal).

For example, I often see movies coming out where I can only say "what the hell where the producers thinking? This stuff will bomb at the box office!", and it does. I imagine, to see this can be harder for a moviemaker in the business who's "totally confident in his product" and the sycophantic corporate culture of yes-men doesn't help either. In these cases, sometimes it's good to have a person there to cut through the BS to say "No, this is crap". Like this woman does maybe, or like I can do. Though I can do it much cheaper, and without any psychic flim-flam (which is, ironically, maybe what gives credence to her in the minds of superstitious people: "listen to her, she 'knows' stuff!").

Though I at least concede favorably that she doesn't play up the supernatural aspect so much, from what I've seen in the article. Additionally, to confirm I glanced over her website a bit, which seems she basically takes an approach of new age-y truisms, rather lean on the esoterical side:

"I welcome you to the Practical Intuition Website. You as a human being are vastly more powerful and accomplished than you often realize."

I can grant her that. Nice weasel formulation. It can be understood rationally, in a way, and at the same time contains all the right words to appeal to the esoteric crowd like a dog whistle.

"You have innate abilities, already developed, that allow you to understand yourself, others, and your environment. These abilities can help you act in ways that create joy, success and healing."

Same as above. Though as always it doesn't contain any hard meat arguments (she wants to shill books and seminars, of course, and I imagine them being even more trueisms like: "Think positive" - really ? duh I thought I was suppose to think negative, thank you lady, here's your 10000 bucks!)

Other Comments by Ailes du Serpent

20. Comment #200912 by Duff on June 28, 2008 at 1:01 pm

Back in the 70s, in NYC, I had the fascinating experience of attending a few, large group sessions in the apartment (in the infamous Dakota) of "Reverend Rose". She was a very famous "psychic" in New York and used a few of what are now blatant scams to fool all of us young people.

In retrospect, she was one of the more impressively "intuitive" people I've ever met. She could "peg" people from just a look as well as anyone. She would have been a great detective. She made a great living.

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21. Comment #200944 by 8teist on June 28, 2008 at 2:49 pm

 avatarMy prediction is ,this is a crock of shit.









Wheres my 10 grand?

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22. Comment #200946 by bachfiend on June 28, 2008 at 3:03 pm

You have to admire her initiative. At $10,000 a month she is probably more productive than many a CEO, who probably get paid that much just to get up in the morning to destroy shareholder value. Her teaching seminars sound much more interesting than many a meeting I have been forced to attend over the years (although I may be wrong; during most of them I was in a state of induced semi-coma).

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23. Comment #201100 by Valis667 on June 29, 2008 at 3:07 am

 avatar"For a flat rate of $10,000 a month, Day's insight is available for rent. She has about five monthly clients at a time..."

That's $10 000 per client. $50 000 per month to tell them woo. This is just sickening. Wish I had the guts to make that much money out of lying to people..unfortunately I have a conscience...

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24. Comment #201112 by Barry Pearson on June 29, 2008 at 4:16 am

 avatar
#200830 by Double Bass Atheist: I just can't understand how anyone, in 2008, can still think these charlatans are real... especially major corporations!

#200946 by bachfiend: At $10,000 a month she is probably more productive than many a CEO, who probably get paid that much just to get up in the morning to destroy shareholder value. Her teaching seminars sound much more interesting than many a meeting I have been forced to attend over the years (although I may be wrong; during most of them I was in a state of induced semi-coma).
Although I don't believe she has pre-cognition, there is often merit in business in forcing a decision of some kind.

I once developed a method for helping a group in a business come to some conclusions, see below. Although part of it was intended to aid correct decision-making, another intention was to force people to react to a (preliminary) conclusion, at which point they engage their brains "properly". In fact, I didn't advocate that people blindly "obeyed" my method. They were supposed to have the expertise to come to good decisions if stimulated. Here it is, with small extracts:

"A Process For Designing A Value Chain For A New Product"
http://www.barrypearson.co.uk/papers/value_chain/
2.2 Psychology

There are some tendencies that this Process attempts to avoid:

- middle-of-the-road positions may not be challenging enough to bring out the creative energies in the decision makers, and they may not see the need to fight for their views

- such intermediate positions may be so blurred that there is only the appearance, not the reality, of consensus

The Process is designed to avoid fence-sitting, and deliberately polarises decision-making like an agent provocateur.

However, the Process is a tool to aid consensus and decision making, not magic - whatever it says, professional people must exercise their own judgement and not use the Nuremberg defence "I was only obeying orders". If the resultant decision remains disliked, then they should follow their judgement, and the Process has served its purpose by challenging a position which has probably turned out to be robust....

2.3 Summary of the Process

.... The first pass through the Process is likely to yield anomalies and discomfort.... Typically this is because the decision requires some choices to be made, and half-hearted choices are likely to lead to uncomfortable decisions.

Therefore, if the decisions the first time are not liked, the Process should be run again, this time paying attention to why uncomfortable conclusions have been reached, and correcting them.
Who was it who suggested that a valuable person to have is someone who is always wrong? (Parkinson?)

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25. Comment #201156 by Atheist_from_Hell on June 29, 2008 at 8:21 am

 avatarI would demand some serious, serious, extraordinary evidence that this lady has some valuable ability before I would hand her $10,000/month, that's for damn sure.

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26. Comment #201200 by KrisRamJ on June 29, 2008 at 12:21 pm

 avatarThe oft trawled-out dig about Atheists in Foxholes always makes me think of "Hocus Pocus" by Kurt Vonnegut:

The sermon was based on what he claimed was a well-known fact, that there were no Atheists in foxholes. I asked Jack what he thought of the sermon afterwards, and he said, "There's a Chaplain who never visited the front."

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27. Comment #201244 by justaperson on June 29, 2008 at 1:25 pm

 avatarHELP!! We are in worse shape than I even imagined. . . .

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28. Comment #201627 by Roel on June 30, 2008 at 12:38 am

You don't need to be a psychic to know that there is poor coordination between the company's research and marketing teams. There always is.

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29. Comment #201628 by action bastard on June 30, 2008 at 12:40 am

Note to self: Don't ever buy stock in Seagate Technology. A multi-billion dollar company that hires a psychic for $10000 a month is not the sort of management I'm looking for as an investor.

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30. Comment #201636 by Marcus Hill on June 30, 2008 at 1:02 am

"quick insights into the poor coordination between the company's research and marketing teams"

You've got to respect anyone with the gall to demand $10k a month to give insights gleaned from reading Dilbert.

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31. Comment #201681 by hungarianelephant on June 30, 2008 at 3:32 am

 avatar15. Comment #200830 by Double Bass Atheist on June 28, 2008 at 9:44 am
I just can't understand how anyone, in 2008, can still think these charlatans are real... especially major corporations!

Apparently religious gullibility extends beyond religion itself.

Maybe not. It's amazing how often people who are supposed to be decision makers are paralysed in the face of a situation actually calling for a decision. Management consultants, investment bankers, the best civil trial lawyers and top poker players all live off this phenomenon. Sometimes any decision, even taken for stupid reasons, is better than no decision at all.

Have you ever flipped a coin to make a decision and said to yourself "Best of three"?

[EDIT - And if I'd read Barry Pearson's comment first, I could have saved a minute typing this. Never mind.]

Other Comments by hungarianelephant

32. Comment #201682 by nalfeshnee on June 30, 2008 at 3:38 am


...all of what Barry P. said...


Yep - the value of decision-making in business should never be underestimated.

The company I work at (part-time) is currently undergoing an orgy of "self-organization" where ideas come first and decisions come last - if ever.

But there's no connection between that and the lack of a solid sales pipeline and you'd have to be a psychic to make one!

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33. Comment #201695 by irate_atheist on June 30, 2008 at 4:44 am

 avatarA bunch of fucktards, one and all.

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34. Comment #201846 by Ed-words on June 30, 2008 at 10:21 am

It should be spelled NewsWEAK.

Don't even touch it without gloves.


(They've never heard of Pat Tillman?)

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35. Comment #201889 by cerad on June 30, 2008 at 11:28 am

 avatarJust like to point out that the people hiring her for $10,000 per month are themselves making $10,000 per day. Perhaps more. So it's really a pittance to them.

Other Comments by cerad

36. Comment #204580 by amindformurder on July 5, 2008 at 9:42 am

 avatarWhy is it necessary for Seagate Technology (and other businesses) to hire a soothsayer? In a properly managed business the internal planning team has a scope and a planned direction that avoids "gut instincts". While you can toss caution to the wind at times --- you don't pay an outsider to do so.

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