Photo: Dacher Keltner
By Andrew Zolli
The story centers on the work of Arturo Bejar, who is one of the technical leaders at the company, and a team of engineers, product developers and external social scientists who collectively operate under the banner of the Compassion Research Group. Together, this team is studying how our ancient human capacities for conflict, compassion, respect, trust, and empathy are expressed by people on Facebook; based on these findings, they’re reworking the service’s interface to encourage more humane relationships among its 1.3 billion users.
In addition to exploring our digital relationships and emotions, the Facebook story also touches on the ways in which our online lives are continuously experimented upon; the new ways social scientists are exploring ancient questions with ‘big data’; and the ethical considerations that such inquiries inevitably raise. Social media is changing social science, and at Facebook, we caught a glimpse of its future.
For space and flow reasons, one particularly intriguing example of this work didn’t get an in-depth airing in the radio piece, and I thought I’d relate it here more fully.
The story actually begins all the way back in 1859, with the publication of Charles Darwin’s landmark treatise, On the Origin on Species. In that book, Darwin famously lays out the argument that species evolve over the course of generations, through the process of natural selection. At the time, most scientists, not to mention most people, were creationists who believed that the great diversity of Life was part of a natural and unchanging order, over which God had given us dominion. Accordingly, Darwin left the natural conclusion of his argument – that human beings evolved via the same mechanism as all other species – largely unstated. (Except, for a single, telling line at end of the book: “light will be thrown on the origin of man and his history.”)
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