From time to time, technology fails us and we need to fix things. Below will be a constantly updated list of issues/errors that we know about and are actively working to fix.
If you notice any issues on the site, do not hesitate to send us feedback.
Q: Why can’t I login after becoming a member?/What is the difference between RDFRS membership and having an account on the site?
A: Becoming a member and registering for an account on our website are two different things. A membership is making a yearly or monthly donation at varying tiers with different benefits, while registering for an account only allows individuals to participate in discussions on the website. Our plan is to make having an account come with membership, but there are technical aspects that we need to work out before implementation.
If you would like to become a member, you can do so here.
If you are only interested in creating an account to comment on articles and join in on discussions, you can do so here.
Q: ‘I’m having trouble logging into my account!’
A: We performed a password reset at the end of May 2014 for all users. If you didn’t reset your password at that time, you may do so here. You must login using your username, not your email. If you have signed up for an account and cannot login it is likely that you haven’t yet activated your account. Check for an email titled “[Richard Dawkins Foundation] Activate Your Account” from email@example.com. Please note this email may be in your spam folder.
Q: Can I edit my comments?
A: Comments can be edited; however, edits can only be made within 10 minutes of posting. A countdown timer with an “edit” link will appear to show you how much time you have left.
Q: Why can’t I comment on Secular Stars/Science Says articles?
A: As part of our agreement with sites from which we are importing content, commenting will occur exclusively on the content provider’s site. Users may follow the source link included in each article to comment on the content provider’s site directly.
Q: What happened to Discussions?
A: The Discussions feature is being discontinued on the new website. We are shifting the focus of the website to become a source of information from renowned, credible and popular bloggers and writers in the science and secular community. However, we are keeping an active archive of previous discussions. You can find the Discussion Archive under the ‘Community’ drop-down in the main menu or by clicking here.
Q: What happened to the ‘continue reading’ link/How do I continue to the source article? (Does not apply to Secular Stars/Science Says)
A: The “continue reading” feature is still a part of all the article we post, it is just slightly different. In the figure below, you can see the word “Source” followed by a source name. To follow a source link or to continue reading any article simply click the name of the source located at the bottom of the article.
Q: What happened to the RSS feeds?
A: RSS feeds are now available on the front page sidebar under “Feeds”.
Q: What happened to user-submitted News articles?
A: We have opted for an internal method of news gathering for the new site. The material coming through user submissions was too often incomplete, inaccurate or used poor sourcing practices. If you have any feedback on the news sources, please don’t hesitate to send us feedback.